Return and Refund Policy
🔄 Exchange Policy
We accept exchanges only if:
You received a damaged, defective, or wrong item
You contact us within 24 hours of receiving the order
📌 Conditions for Exchange
To be eligible for an exchange:
Item must be unused, unwashed, and in its original condition
Tags and packaging must be intact
Proof of issue (photos/videos) must be provided within 24 hours of delivery
❌ No Exchange On
Size or color preference
Change of mind
Sale or discounted items
Stitching/custom orders
🚚 Return Shipping
Customer is responsible for return shipping costs
If the mistake is from our side (wrong/damaged item), we will bear the return shipping charges
💰 Refund Policy
We do not offer refunds. Only exchanges are allowed in case of valid claims.
📞 How to Request an Exchange
To request an exchange, please contact us within 24 hours of receiving your order:
📧 Email: wearverse3@gmail.com
📞 Phone/WhatsApp: 03252190080
Please include:
Order number
Issue details
Photos or video proof